March 2016 - 10 Night Eastern Caribbean (New York Roundtrip) Cruise on Norwegian Gem
Positives: Great Splash Academy, Excursions, Cabin Steward, Spa (manicure) Entertainment, Food, and friendly/fun co-passengers.
Negatives: Slow service (possibly due to 'out break' on prior cruise). Waited for 2.5 hours for lunch (chicken sandwich) and over 1.5 hours for most dinners.
Spa (massage) - Double price - but you know that before it starts. Hubby did not get the paid for time and experienced pressure product sales after - no call from Spa manager as promised when I shared complaint with Guest Services Manager. Was not the relaxing experience we hoped or paid for.