From the very start we were greeted with very friendly and attentive staff, that went from our stateroom steward "Efram" to the various senior staff members. One thing that impressed us was the various staff remembering our first names, little bits of info from our previous conversations that may have took place two or three days ago. Even coming up to us in a crowd to ask how we have been enjoying the cruise. With a passenger list of over 4,000 this is very impressive. The professionalism, courtesy and "bend over backward" customer service was very good to experience as now a days that is lost in many companies. Norwegian and their little things they did as mentioned above, combined with simply a great experience overall on the Getaway, has won two additional people that will not think of another cruise line in the future. We did an Alaska Cruise 5 years prior on Norwegian and had a stellar trip, hard to believe it could have been topped, but this cruise was even more enjoyable and simply a great time.