May 2014 - Carnival Fantasy to Caribbean - Bahamas
The cruise was ok. There were a lot of things that needed to be done better. First the parking situation was a total mess. Everyone that was in our party agreed that we most likely would not be using charleston as a port city anymore. The parking situtation was a total mess. There seemed to be no orgainzation to it. No one seemed to know what was going on or how to do their job. Once we got past that point it seemed to move a lot smoothier. The Fantasy is a smaller cruise liner than i have been on in the past. The stateroom was good for the price. But there was several problems that came up that took a longer to address than it should have. FIrst our safe in our room did not work. it took over hours of waiting for someone to finally show up to fix it and when they did they did not even have the right tools needed to fix the problem. So it took another 20 mintues for them to get the correct ones. Then our shower did not have cold water. My wife actually burned her hand on the water. When I went and told Guest service there was no sorry or anything. It took about an hour for someone to finally come and fix that. while waiting the fauct for the sink came apart as my wife was trying to run her hand under cold water. Guest service was NOT friendly at all. They did not really care to help the passengers. The bartenders and waitstaff for were great.