December 2014 - Independence of the Seas to Caribbean - Eastern
Staff was not helpful or friendly. Scheduled changes in wine tasting Lafitte. Not notified and when inquiring of staff, I was told I should know my schedule. Another staffer tracked down the changes and advised me of new schedule. Chaos in the Windjammer Café. Kids playing with food and utensils. More oversight needed by staff to ensure cleanliness and deter contamination. The dining room waiter was exceptionally kind and went out of his way to provide service, I believe his name was Rohan. The food in the dining room was not the best, however Giovanni's Table was superb! There did not appear to be much thought put into planning an coordination of entertainment.