October 2015 - Norwegian Spirit to Europe - Mediterranean
We had a lovely rest aboard the ship. The Norwegian Spirit needs a lot of re-doing. The staff was lovely for the most part; however, we saw many of the staff not paying proper attention to clearing tables in the Buffet area. The ship was very disorganized. Getting off was horrible.
Announcements cannot be heard in your staff room or for that matter on deck. This is terrible and needs immediate attention. There was never enough chaise lounge chairs. Fits were witnessed because of this.
We found the office staff disorganized and this created issues. Entertainment was not par for such a long voyage. We would never travel the spirit again.
The executive chief was great, food was good. Old ship, certainly not representative of how Norwegian works. Never had any issues on any of their other ships and we have travelled most. It was worth what we paid.