caryleblock

caryleblock
Third Mate

Joined: 11/07/2014
2
Cruises
2
Reviews
4
Helpful Votes

About caryleblock



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caryleblock's Past Cruises

Eurodam

December 2016 - Eurodam to Caribbean - Eastern

Unhappy

We have traveled with Holland America several times & were always pleased. This time, however, we did not enjoy the cruise at all. HAL attempted to enticed families to bring children free of charge but HAL does not have any facilities for kids so they were at the pools & hot tubs all day jumping in & around & just having fun. We don't blame the kids we blame HAL for ruining our cruise. We had to wait for the ship to go to port & that's the only time we were able to use the pool.  Grossly unfair, overly crowded, had to stand in line for everything.  Entertainment on the pool deck was missing, it used to be every day this time only twice. They ran out of some food choices on the Lido Deck. The entertainment at night was really mediocre & not what we should be getting. We did leave a future cruise deposit because that's what we usually do but we are not sure we will travel with HAL any more.  Our opinion was widespread throughout the adults at the pool.  HAL  sent us a survey & because I couldn't answer right away, we were out of town, when I sat down to report our feelings I was told that our time has expired. I then requested they resend the survey & we are still waiting. 

Very unhappy cruisers

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Westerdam

October 2014 - Westerdam to Caribbean - Eastern

Good Times

Had a great time, staff & service, as always, were great. We will definitely be traveling Holland America again. My only complaint was that the a/c in our cabin was insufficient during the day time hours, sun was shining in our cabin all day & we really could not use the balcony or even take a break in our room.

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caryleblock's Tips

Grand Turk Island - Enjoyed, but stayed in the shopping area, did not realize the beach & chairs were right there, would have included that with our shopping
Westerdam Westerdam - Met so many great people up at Crow's Nest for Happy Hour, really enjoyed that part of the day a lot. Staff was great. Computers a little too slow.

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received a helpful vote on their Eurodam cruise review - Unhappy

added Dec 17, 2016 cruise on Eurodam to their profile.

reviewed their Caribbean - Eastern cruise on Eurodam and gave it 2 stars!

received a helpful vote on their Westerdam cruise review - Good Times

received a helpful vote on their Westerdam cruise review - Good Times

received a helpful vote on their Westerdam cruise review - Good Times

reviewed their Caribbean - Eastern cruise on Westerdam and gave it 4 stars!

added Oct 25, 2014 cruise on Westerdam to their profile.

shared a quick tip for Westerdam"Met so many great people up at Crow's Nest for Happy Hour, really enjoyed that part of the day a lot. Staff was great. Computers a little too slow. "