calabrese

calabrese
Purser

Joined: 02/25/2014
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About calabrese



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calabrese's Past Cruises

Norwegian Epic

February 2014 - Norwegian Epic to Caribbean - Western

Worst customer service ever

I went to the cruise and in the middle of this vacation I've suffered a stroke. I flew to mexico to get medical attention and 24 hours latter I came back to the Hospital in Florida. After that I haven't received a call with this issue, called to Norwegian to see if I could get a refund but they told me that I had to do this thru the sales agency... Called the sales agency and was on hold for 4 hours; never spoke with a person. I've sent a lleter to this company to see what they can do in my case; I'm an 80 year old male.

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reviewed their Caribbean - Western cruise on Norwegian Epic and gave it 2 stars!

added Feb 2, 2014 cruise on Norwegian Epic to their profile.