March 2015 - Freedom of the Seas to Caribbean - Western
The ship was never untidy and crew members were always available, but their knowledge was limited to their own area of job assignment.
The shows were excellent, don't miss any. The quality of the food in the seated dining areas far exceeded that of the buffet available, but the buffet had a much larger selection. The former is not suited for children.
Everything in the ship is geared towards generating sales and the prices for products and services are excessive, despite the quality. A single photograph was $25.
I had a problem with an excursion and left photographs behind. When I asked guest services and shore excursion services to help me track down a telephone number so I could call them, the response was "since you didn't buy the excursion from us we can't help you." The excursion was available thru them, I just booked it myself instead. The attitudes towards me about it was profoundly negative.
The ship does not have do it yourself laundry, like NCL does.
A can of soda was $2.50 and a mixed drink $15. Beer was $8. The full open bar drink package of $55 per day (must purchase on day one) is worth it if you drink a lot. The soda only is $19 per day.
The port of Labadee was terrible, Jamaica was good, Grand Cayman very good and Cozemel great.