December 2015 - 7 Night Hawaii (Honolulu Roundtrip) Cruise on Pride of America
My husband and I embarked on the Pride of America with high expectations to celebrate our 45th wedding anniversary. We boarded without incident and had lunch before our room was ready. It was in the Aloha dining area which served buffet style. We were very impressed with the variety of food offered from fresh fruit, salads, meats, sides and desserts. When we got to our assigned stateroom, we were pleasantly surprised. We were assigned a handicapped room which was much larger than what we expected. It was nicely decorated with a very comfortable bed. It was great. So was Mattie our room steward. He was helpful and kept our room clean and neat.
I can't say enough about the crew. Each and everyone of them went above and beyond our expectations. The bartenders, servers and assistant servers were always pleasant and eager to please.
In addition, the evening entertainment was wonderful. We saw a tribute to the Beatles, Oh What a Night performing Frankie Valli and the 4 Seasons songs, some Motown and Michael Jackson songs. We also saw the "Not So Newlywed Game," which was tons of fun. There was a talented magician, a variety show and other kinds of entertainment.
On the downside, there weren't enough activities to get to mingle with others. There weren't fun games to get everyone involved. In addition, the food was rather bland. We ate plenty of fresh fruit,salads, sides and desserts because the rest of the food offered was very bland. My husband had a filet served with unseasoned gravy. Who does that? It was overcooked and tough. I had red snapper one evening and had to send it back to the kitchen--it was overcooked and tough to cut with a butter knife. Instead I ordered salmon which was also overcooked. We encountered many occasions when our meals were overcooked and very, very bland which included eggs, burgers, pork, fish, etc.
Moveover, NCL consistently charges almost 50% more for the same shore excursions as Roberts Hawaii a company that has been around for quite a few years and has a high rating based on customer reviews.
#1 NCL needs to hire a new chef that knows how to flavor food and cutdown on overcooked food.
#2 NCL should have some games and fun activities for adults in the evening in order to get to meet other people.
#3 NCL should stop overcharging their guests for show excursions.