boxfan13579

boxfan13579
Purser

Joined: 09/21/2016
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Carnival Dream

September 2016 - Carnival Dream to Caribbean - Western

overcharged

My mother was overcharged $2000.00 on our cruise.  I heard from ten others with same problem.  I stopped using my sail and sign card and just used cash.  Customer service and casino staff did nothing about it saying computer shows her taking out the money but i was with her and know she only played with 1000.00 and was charged 2900.00.  They also charged me 90 a person in my cabin of 3 and my aunt 90 who stayed in cabin with my mom but charged my mom 190.00 for gratuity.  So if you want to take this cruise i would keep a close eye on your account.  I wont be returning.

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received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

received a helpful vote on their Carnival Dream cruise review - overcharged

shared a quick tip for Carnival Dream"Dont do it."