September 2016 - Carnival Dream to Caribbean - Western
My mother was overcharged $2000.00 on our cruise. I heard from ten others with same problem. I stopped using my sail and sign card and just used cash. Customer service and casino staff did nothing about it saying computer shows her taking out the money but i was with her and know she only played with 1000.00 and was charged 2900.00. They also charged me 90 a person in my cabin of 3 and my aunt 90 who stayed in cabin with my mom but charged my mom 190.00 for gratuity. So if you want to take this cruise i would keep a close eye on your account. I wont be returning.