September 2016 - Norwegian Getaway to Caribbean - Western
As a very experienced longtime cruiser, I realize the many changes that have occurred over the Years including no midnight buffets, specialty restaurants, and charges for previously included percks. Even with all these in mind, I was still even further shocked to being charged over $600/ person for a 7 day cruise for alcoholic drink package and forced to buy 1 for each one in my 4 person room although one person was wheelchair bound liver transplant patient who obviously is prohibited from drinking, and a second only drinks beer. There was a well advertised promotion for cruises booked from Sept- Oct 2nd which included 2 free package options when a balcony was booked, but when we went to claim it, were told our room had a discounted rate and therefor did not qualify. I understand small print, but this is total false advertising. When forced to rent a wheelchair, was charged $145 for the week, and then when required an electric scooter due to space constraints which totally would have made our stay unbearable since it didn't fit in hallways with cleaning carts always present, the cost of it went up to $275. All in all a very bad experience.