bookteacher

bookteacher
Purser

Joined: 11/08/2014
1
Cruise
1
Review
3
Helpful Votes

About bookteacher



Following

bookteacher's Past Cruises

Norwegian Jewel

October 2014 - Norwegian Jewel to Caribbean - Western

Very Disappointing

This cruise started poorly with the luggage drop off at the Norwegian Terminal. The drop off was very disorganized. I needed the wheelchair I had requested when booking but no one knew anything about how to get one for anyone ( there were four others who waited with me for this service. By the time I finally found someone to help I had stood in sun in a slow-moving line for over 15 minutes. This wait was very hard on my able-bodied traveling companion. Frankly, the cruise did not get better. The check-in  was staffed with what appeared to be new trainees who had to ask questions about procedures and others who stood around watching. Our luggage took over 2 hours to reach our room. To pass the time as we waited for the luggage we were taken to the main buffet. The buffet was. simply, not good. Crowded, noisy, bland food, little variety in offerings. The buffet did not change by more than two entrees for the entire cruise. We ate in 3 other restaurants and 2 outdoor grills. No improvement.

The cabin was adequate but very noisy with mechanical/ plumbing noises. Ironically the ship announcements, which we wanted to hear, were mostly incomprehensible in both the commons areas and the cabin.

We never saw the cabin steward although the cabin was cleaned. Had to call guest services to get extra pillows even though the housekeeping cart was always outside the door.

Overall, very disappointing. When we talked to others and asked them how they liked it we found out that we were not alone in our opinions. A number of times we were told that this route was new for Norwegian and that the crew was new to the ship. We were also told by frequent cruisers that Norwegian was using one of the older ships for the route. Even if this is true it does not excuse mediocre service, long waits, and poor food.

We have cruised on Princess. and I would cruise them again. I would not cruise Norwegian,

Read Full Review »

bookteacher's Tips

Norwegian Jewel Norwegian Jewel - Every dining venue was noisy, noisy, noisy. Tsar's and Azura's Restaurants were worse than the Garden Cafe for noise and poor food. Ate many meals at O'Sheehan's Pub but their menu is tiny. The other dining choices (Cagney's, Chin Chin, etc) have very unexciting menu.

Badges (Learn More)


Points (View Leaderboard)

0
This Week
36
Total

Recent Activity

received a helpful vote on their Norwegian Jewel cruise review - Very Disappointing

received a helpful vote on their Norwegian Jewel cruise review - Very Disappointing

received a helpful vote on their Norwegian Jewel cruise review - Very Disappointing

shared a quick tip for Norwegian Jewel"Every dining venue was noisy, noisy, noisy. Tsar's and Azura's Restaurants were worse than the Garden Cafe for noise and poor food. Ate many meals at O'Sheehan's Pub but their menu is tiny. The other dining choices (Cagney's, Chin Chin, etc) have very unexciting menu."

reviewed their Caribbean - Western cruise on Norwegian Jewel and gave it 2 stars!

added Oct 25, 2014 cruise on Norwegian Jewel to their profile.