October 2016 - Celebrity Infinity to North America
The food was excellent, although the PRESENTATION of meals in the main dining was better on Carnival. The service was outstanding. Our servers were absolute delights. My only real negative was the transfer from SFO to the port.
Celebrity would not allow us to pre-pay since we we not arriving on a flight that day. (we came early, rented a car & returned the car to the airport on sail day).
Carnival does this no problem.
We were told we could pay at the airport. But when we arrived they told us NO. You have to take a cab. We had to get Celebrity on the phone, supervisors involved etc. to get a ride. AND the bus driver told us "I Don't Know" when we asked where to go when he dropped everyone off at the port. Unacceptable.
All things considered, Celebrity was: good food, good service, nice itinerary, older crowd & ship needed a little TLC but for the price & itinerary it was a good deal.