bonronh

bonronh
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Joined: 11/02/2015
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bonronh's Past Cruises

Viking Star

October 2015 - Viking Star to Europe - Mediterranean

Disappointment from beginning to end

We had so many problems and on-going issues with this cruise that it is difficult to fit into this survey. I have written a detailed letter to our cruise agent, Kristi Pullman and I hope she will forward it to you.

* Ship lost our dinner reservations in specialty restaurants continuously

* Waitress in Manfredi's was over the top rude to us

* Sheets not changed on bed last 3 nights

* Excursion tours didn't include what they advertised

* Lack of entertainment and when one local dance group was suppose to appear, they simply didn't show up

* Four attempts at breakfast room service and never once got the right order

* Directions on printed Viking Daily very confusing and crew admitted it

* Post hotel in Barcelona total nightmare

*

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bonronh's Tips

Viking Star Viking Star - * Have a Norwegian chef on a Norwegian ship. I talked with head chef and he hadn't heard of several dishes - that are every day Norwegian fare. * Train your entire staff, not just a hand full The old saying, you get what you pay for, certainly doesn't apply to Viking

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received a helpful vote on their Viking Star cruise review - Disappointment from beginning to end

received a helpful vote on their Viking Star cruise review - Disappointment from beginning to end

received a helpful vote on their Viking Star cruise review - Disappointment from beginning to end

received a helpful vote on their Viking Star cruise review - Disappointment from beginning to end

received a helpful vote on their Viking Star cruise review - Disappointment from beginning to end

received a helpful vote on their Viking Star cruise review - Disappointment from beginning to end

shared a quick tip for Viking Star"* Have a Norwegian chef on a Norwegian ship. I talked with head chef and he hadn't heard of several dishes - that are every day Norwegian fare. * Train your entire staff, not just a hand full The old saying, you get what you pay for, certainly doesn't apply to Viking"

added Oct 15, 2015 cruise on Viking Star to their profile.

reviewed their Europe - Mediterranean cruise on Viking Star and gave it 1 star!