Norwegian Breakaway
Sail date: September 15, 2013
While we can't complain about the cruise itself, we can complain about our treatment.
The ship, we were told holds over 4000 people. We were told there were something over 3000 on our cruise. In speaking to a number of other passengers, we found we paid almost double what others had paid for the same accommodations. Moreover, we found that others had been given upgrades on boarding, and if we understood it correctly, without asking. We have sailed with you a number of times before. We are silver passengers on your cruise line. Those we spoke to who received upgrades were on their first cruise. We asked the ship manager for an upgrade and were told we could not have one. This soured our whole trip!