November 2015 - Navigator of the Seas to Caribbean - Eastern
Bad beginning to a cruise - Navigator of the Seas. The boarding of the ship was terrible. It was pouring rain and the only shelter we had was tarps that leaked while we waited in line. The handicapped and people with babies in carriages were not even considered. Very bad planning. When our luggage arrived our clothes were wet and we had to hang our clothes in the bathroom and all over to dry. Royal Carribbean is our favorite line and we never experienced this before. When we finally got inside it was very disorganized. Also, The jacuzzi in the spa needs to be maintained better.... Mold all around the edges.
The ship is lovely and employees were good especially in the main dining rooms, The entertainment was good as well. Take better care of your passengers.