bhariston

bhariston
Third Mate

Joined: 08/25/2015
1
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2
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8
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About bhariston



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bhariston's Past Cruises

Celebrity Equinox

December 2016 - Celebrity Equinox to Caribbean - Southern

2016 HOLIDAY CRUISE

I NORMALLY AM AT MY BEACH HOME IN EXUMA BAHAMAS DURING THE HOLIDAY, BUT DUE TO DAMAGE FROM HURRICANE MATTHEW THE HOME WAS BEING REPAIRED.  I THEN DECIDED TO DO A HOLIDAY CRUISE. I'M SO GLAD I SELECTED CELEBRITY CRUISE LINE. WITH BEING A PAST GUEST OF CELEBRITY, THE EQUINOX SHIP PROVIDED ME WITH EXCELLENT ACCOMMODATIONS, STAFF MEMBERS (CHRISTOPHER-CABIN STEWARD,BARTENDER - DAVE FROM JAMAICA, EMMA - SHOPS ON THE BOULEVARD, AND MARIA - SILHOUETTE DINING ROOM HOSTESS) DELIVERED CUSTOMER SERVICE UP A BEYOND WHAT IS EXPECTED OR REQUIRED.  THE PORTS OF CALL WERE EXCEPTIONAL AS WELL AS THE OTHER TRAVEL MATES I MET ALONG MY JOURNEY. KUDOS TO CELEBRITY CRUISE LINE, A JOB WELL DONE!!!!

P.S.

A SPECIAL THANKS TO MY TRAVEL AGENT FOR ASSISTING IN MAKING THIS TRIP A REALITY.

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Norwegian Epic

August 2015 - Norwegian Epic to Europe - Western Mediterranean

BONNIE H. REVIEW OF NORWEGIAN EPIC MEDITERRANEAN CRUISE

In spite of a few mishaps, our trip went well. After cruise day 5, the drink package issue was brought to Dawn Blue's attention, which we tried to addressed. There was absolutely no type of assistance from Norwegian even after receipt of documentation we provided, which the Guest Services Manager agreed with.  Definitely no type of compensation on charges that were already incurred.  Even though, we brought this issue to their attention.  This is a first in my lifetime of traveling where spending over $24,500 for our group trip, something as simplistic as a drink package is not acknowledged.  I find it truly amazing & even more so when you do not honor charges that was incurred of $53 as well as a speciality restaurant charge of $15.  There was way too many funds spent, for something so small to become an problem.  I handled the situation  to the best of my ability without making continuous calls to just anyone which would continue to take to away the time I paid for as well as the services.  I took care of these charges and hope I can receive compensation for something so small. Disappointed with the administrationton, the guests you say you trying to take care of ... you did not!

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Recent Activity

received a helpful vote on their Celebrity Equinox cruise review - 2016 HOLIDAY CRUISE

received a helpful vote on their Celebrity Equinox cruise review - 2016 HOLIDAY CRUISE

uploaded a photo album from their Celebrity Equinox cruise on 2016-12-19

added Dec 19, 2016 cruise on Celebrity Equinox to their profile.

reviewed their Caribbean - Southern cruise on Celebrity Equinox and gave it 5 stars!

received a helpful vote on their Norwegian Epic cruise review - BONNIE H. REVIEW OF NORWEGIAN EPIC MEDITERRANEAN CRUISE

received a helpful vote on their Norwegian Epic cruise review - BONNIE H. REVIEW OF NORWEGIAN EPIC MEDITERRANEAN CRUISE

received a helpful vote on their Norwegian Epic cruise review - BONNIE H. REVIEW OF NORWEGIAN EPIC MEDITERRANEAN CRUISE

received a helpful vote on their Norwegian Epic cruise review - BONNIE H. REVIEW OF NORWEGIAN EPIC MEDITERRANEAN CRUISE

received a helpful vote on their Norwegian Epic cruise review - BONNIE H. REVIEW OF NORWEGIAN EPIC MEDITERRANEAN CRUISE