December 2015 - 7 Night Bahamas & Florida (New York Roundtrip) Cruise on Norwegian Breakaway
The entertainment was wonderful with the exception of the DJ blasting his bass to the degree that our bed shook! We were on the 14th floor and on back to back nights couldn't sleep until the DJ was done (1:00 a.m.). Yes, we did notify guest relations via telephone the first night (twice) and then on night #2 personally went down at 11:30 and then again at 12:15 a.m. and asked them to please decrease the bass. We might be able to sleep through loud music, but we can't sleep with a room that is vibrating due to the obnoxious bass blasting. Evidently there wasn't anything that could be done to stop the bass. We weren't the only ones impacted - in speaking with others they had chosen not to go to guest services but were going to use their travel agent, Travelocity, facebook etc to voice their complaints.