November 2015 - 7 Night Eastern Caribbean (Miami Roundtrip) Cruise on Norwegian Escape
A bit Disappointed
The Escape is a lovely ship. Beautifully decorated but overall the staff was unfriendly and cold. Clarence the bar attendant at Margaritavile was great, Erroll the assistant cruise director was awesome and Jose the bar manager was great as well but unfortunately we didn't find the staff to be helpful or friendly. There was a long wait for the complimentary restaurants and we were unable to get a reservation at the specialty restaurants even though we had a dining package. The specialty restaurants were all booked for the entire cruise on day 1 at 1pm. The water slide and rope course was awesome. Overall I was a bit disappointed especially since this was a new ship.