My wife and I went on this cruise to celebrate our retirement. It was a first cruise for both of us, so our expectations were pretty high from having looked at web sites, YouTube videos of this and other cruises, etc. I can honestly say, almost everything was perfect, and those things that weren't perfect probably couldn't have been improved upon much if any at all (eg. embarking and disembarking the ship which for those of us in our mid 60s were pretty hectic). We read reviews here before we left, and frankly, some of them concerned us. Having spent the week on the Crown Princess, we can only surmise that some people just can't be satisfied. The food on board was superb, the service excellent, cleanliness was impeccable throughout the ship. The entertainment, both in the theater and elsewhere was excellent. Although the ship was full, we never waited for very long to do anything. We don't have any other cruise line to compare Princess with, but I can't imagine any of the others being much better. There just wasn't any room for significant improvement. We can't wait until we take our next Princess cruise.