balakrishnamurt

balakrishnamurt
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Joined: 07/31/2015
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balakrishnamurt's Past Cruises

Carnival Splendor

July 2015 - Carnival Splendor to Canada, New England, New York

Staff needs more education- crew not trained as well as other cruise lines

Starting out at embarkation, I had two wine bottles- one for me and one for my gf- which is allowed- or so I thought per person.  I had them in my checked luggage and asked a uniformed person.  She said no problem, just ask security when you get to the other side.  Well, as it turned out- they confiscated both bottles (and probably drank it or sold it).  So that was the start to my cruise- being misguided as to where to place my allowed two bottles.  The service and waiting times in the dining room were too long.  Staff is friendly alright but one can certainly see lack of training in relative terms to other cruise ships/lines.  30-45 minutes wait in line at "my time dining option" lines.  Then at least another 30 minutes wait to be seated and served your first morsel of bread.  Have to walk out to bar to get your own drink as the wine waiter did not appear for over 30 minutes.

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Carnival Splendor Carnival Splendor - Need to educate crew about embarkation, wine allowance and where to show/stow it so that my poor experience is not shared by other passengers.

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received a helpful vote on their Carnival Splendor cruise review - Staff needs more education- crew not trained as well as other cruise lines

reviewed their Canada, New England, New York cruise on Carnival Splendor and gave it 2 stars!

added Jul 23, 2015 cruise on Carnival Splendor to their profile.

shared a quick tip for Carnival Splendor"Need to educate crew about embarkation, wine allowance and where to show/stow it so that my poor experience is not shared by other passengers."