August 2014 - Enchantment of the Seas to Caribbean - Bahamas
The Dining Room service was TERRIBLE for
1. It took over 45mins to get your appetizers
2. The entrées were Fair
3. Eggs Benedict was served Hard Boiled
4. The Bar service was non existent
It was very evident that many service cutbacks were present .
As to my $ 50 OBC, I was informed at check in that there was no OBC. I was never told that the upgrade to outside excluded OBC. This upgrade took place after the fair went from $ 149 to $ 109 or because of our Diamond Club Status. Based on my experience cruise lines do this upgrade to make more inside accommodations available.
Bottom line Our experience with this ship is no way in comparison to RCL's Independence which we took in February.