We were part of the oil spill mess in Galveston. The ship was delayed and were did not get on the ship until almost 1am Monday. The lines and waits to check-in and board were long and slow. RCCL kept saying updates would follow at certain times and never were at that time. HOWEVER...
Once on board it was a good time, even after the cruise was cancelled.
Monday night it was announced that the port was closed and the cruise had been cancelled and we would receive a full refund plus a voucher for 25% of the cruise cost toward another cruise.
PLUS we could stay on the ship until Sunday, As on person put it we had a free week at a 5 star hotel.
Tuesday it was announced that the port was open and we would sail the next day for Cozumel. So we did get a free one port cruise and our money back.
RCCL was great during the whole process that was more or less out of their hands. My only complaint was they never gave updates when the said they would. Even if they had nothing new to announce (which most of the time they didn't) they should have made announcements when =promised.
received a helpful vote on their Navigator of the Seas cruise review - Off and on cruise on Navigator of the Seas
received a helpful vote on their Anthem of the Seas cruise review - anthem is just another large ship now
received a helpful vote on their Anthem of the Seas cruise review - Great northern itinerary
added Sep 28, 2017 cruise on Anthem of the Seas to their profile.
reviewed their Canada, New England, New York cruise on Anthem of the Seas and gave it 4.2 stars!
added Quantum of the Seas to their favorites on their profile.
added Liberty of the Seas to their favorites on their profile.
shared a quick tip for Anthem of the Seas"I will never book another future cruise on-board. The new policy of non-refundable deposits and $100 charge to change a reservation makes me reluctant to book as far in advance as we usually do.
The cruise 'salesman' did explain all of the ends and outs of the new policies, but after all was said and done I felt like I had been hustled. I felt better about buying my new car than I did booking a cruise."
added Oct 7, 2017 cruise on Anthem of the Seas to their profile.
reviewed their Bermuda cruise on Anthem of the Seas and gave it 3.9 stars!