anniewill

anniewill
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Joined: 10/28/2015
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anniewill's Past Cruises

MSC Divina

September 2015 - MSC Divina to Europe - Western Mediterranean

Do Not Use This Cruise Line!

My entire family took this cruise line Sept. 23rd out of Barcelona 2015. The ship was beautiful but that was the only part of it that was enjoyable. 90% of the staff was either rude, unfriendly, ignored you, or in 1 case, was racist. The staff acted annoyed to have to help you. The food was middle of the road. We have taken 4-5 cruises as a family over the last 15 years and always rave about the food and the servers at dinner and usually gain 10 pounds. We barely made it to half the set dinners, we did not enjoy our rude server, and some of us lost weight because the buffet was just a cooled off version of either the same stuff every night or were leftovers of dinners on the menu. And the servers in the buffet seemed annoyed to even have to take an order. We all were so disappointed in this cruise line that we will never use it again. My husband & I went to the cigar/smoking lounge the first 4 days and although not super friendly, the woman in there served us without issue and took our orders regularly. On the 5th night we went in with a friend who is an african american and she completely ignored us, giving us dirty looks. She went so far out of her way as to serve the tables on either side of us while completely ignoring us. All she would do was switch out the ashtray, multiple times in about 15 minutes which was almost to bring more attention to whatever she was trying to project on us. After that night she continued doing the same rudeness. She never helped us as she had in the beginning. It was very uncomfortable and very obvious to our friend. 

READ THE REVIEWS ON THIS CRUISE LINE BEFORE SPENDING THE MONEY!!! We did not and it was a real bummer. :( Very disappointing. 

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received a helpful vote on their MSC Divina cruise review - Do Not Use This Cruise Line!

received a helpful vote on their MSC Divina cruise review - Do Not Use This Cruise Line!

received a helpful vote on their MSC Divina cruise review - Do Not Use This Cruise Line!

received a helpful vote on their MSC Divina cruise review - Do Not Use This Cruise Line!

commented on a MSC Divina cruise review. - "The ports were indeed amazing! And I honestly thought a while about whether I wanted to do such a bad review or not (and once I started writing I w..." read more

added Sep 2, 2015 cruise on MSC Divina to their profile.

reviewed their Europe - Western Mediterranean cruise on MSC Divina and gave it 1 star!