June 2014 - Serenade of the Seas to Europe - Mediterranean
This was our family honeymoon - the trip we always dreamed of! It celebrated a long awaited honeymoon, and we had the opportunity to do it as a family! It was a dream come true for ALL of us!
The accomodations were wonderful - our cabin host, Diego, always way over the top for us! Our room was always in excellent condition, with new towel "guests" to greet us each day. We developed a great relationship with him, and became friends. We plan to keep in touch even after the cruise was over. He helped make this trip feel like "home away from home". Dinners were excellent, and again we were gifted with the most outstanding servers we ever could have expected - Melbert and Erhan!! They caught on to our sense of humor, and without losing their professionalism, brought our friendship to a wonderful, new level! Every night, our family looked forward to dinner, now knowing what the "surprise" of the night would be. We joked and teased with Melbert and Erhan each night, and they with us in return - each time, trying to surprise each other in a new and different way. On the last night, we worked with two other tables, and all switched seats. When they saw our plan, we had half the area laughing along with our joke! It was wonderful! Extra special thanks to Ms. Anna (guest relations - an exhausting job!), Mr. Anthony Fernandes (Dining Room Director - excellent job in Reflections!) and Ms. Nicole (Cruise Program Administrator - whose compassion was openly evident). These people watched and listened to how they could improve each guest's visit, and did so in a manner that we still find incredible!! Never once did they ever drop a smile, (well, except for Nicole, who diluted hers with tears), lost patience (yes, I think I saw Ms. Anna several times each day with a million questions - and she ALWAYS had the answer!!!), or hesitate to reach out to help us (Mr. Anthony's couldn't have been more eager to help people!), than anyone could have hoped for.
We cannot tell you how this was a dream, a wish, a gift that none of us could ever have imagined, that has left us with the most incredible feeling and memories that we will cherish for the rest of our lives. Thank you, everyone, for a trip that exceeded ALL expectations - you have made so many dreams come true without even realizing it - just by being who you are! Kudos!!