andreaking23
Purser

Joined: 05/18/2016
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About andreaking23



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andreaking23's Past Cruises

Liberty of the Seas

May 2016 - Liberty of the Seas to Caribbean - Western

Review of recent cruise on Liberty of the seas

Overall, our trip went well. The servers at our table in the Michelangelo dinning room gave us outstanding service - Ronaldo and Levin.  Other staff members throughout the ship were very supportive as well.  However, tremendous improvements are needed at the customer service desk on the 5th deck.  There were never enough staff members at the desk to support the needs of the guests so you must wait in long lines for assistance. If you tried calling them from your stateroom, very rarely would someone answer. My toilet flooded the bathroom, maintenance cleaned it up after two phone calls to them.  Upon arrival in Galveston, the exit process was extremely poor. We were in line for over 1 hour before we could retrieve our luggage, then another 30-45 minutes to clear customs. Please consider my feedback. Thanks

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andreaking23's Tips

Cozumel, Mexico - very organized taxi service and secured area for RCCL guests.
Galveston, Texas - very nice city, but plan on spending money for overnight stay and very costly transfers to and from Houston to board the ship in Galveston.
Liberty of the Seas Liberty of the Seas - Plan your shore excursions ahead of time. Plan to wait in long lines during disembarcation so schedule you flights and airport transfers accordingly.

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received a helpful vote on their Liberty of the Seas cruise review - Review of recent cruise on Liberty of the seas

received a helpful vote on their Liberty of the Seas cruise review - Review of recent cruise on Liberty of the seas

reviewed their Caribbean - Western cruise on Liberty of the Seas and gave it 3 stars!

added May 8, 2016 cruise on Liberty of the Seas to their profile.

shared a quick tip for Liberty of the Seas"Plan your shore excursions ahead of time. Plan to wait in long lines during disembarcation so schedule you flights and airport transfers accordingly."