October 2014 - Carnival Elation to Caribbean - Western
Carnival was absolutely wonderfully. The staff was outstanding, especially Darwin our cabin steward, and Novita, Leomark, and Chrislee our wait staff in the dining room. We would definitely recommend this cruise to others. Book your trip directly with Carnival and NOT
I WOULD NOT RECOMMEND BOOKING THROUGH . THEY FAIL US IN MANY WAYS. MISREPRESENTED THE FACT THAT THEY WOULD GUARANTEE THE THREE CABINS BOOKED WOULD HAVE THE SAME FLIGHT SCHEDULE. AFTER RECEIVING OUR FLIGHT INFORMATION AND CALLING THEM THE STILL TOLD US WE WERE ALL ON THE SAME FLIGHT. THAT NEVER HAPPENED AND OUR 84 YEAR OLD PARENTS HAD TO SIT IN THE NEW ORLEANS AIRPORT FOR 10 HOURS WITHOUT US AND WE HAD TO PAY A PORTER $100 TO ENSURE THEY WERE TAKEN CARE OF AND GOT ON THE CORRECT FLIGHT.
ALSO MISREPRESENTED THE 100% ANY REASON GUARANTEE. THE CHARGED US OVER $222 AND WHEN WE WERE ADVISED OF OUR FLIGHT SCHEDULE AND ASKED TO CANCEL OUR PLANS WE WERE TOLD THAT OUR POLICY WAS ON 75% AND THAT WE WOULD LOSE 25%. THIS WEBSITE IS TRULY NOT WORTHY OF ANYONE BOOKING THROUGH THEM.