October 2016 - Norwegian Jewel to Mexico
As much as I like cruising, the last cruise we took on the Norwegian Jewel was horrible. We were supposed to travel to Puerto Vallarta, Mexico, Mazatlan, Mexico, and Cabo San Lucas, Mexico. However, 2 days before our cruise we were notified that they canceled Mazatlan because of routine maintenance. If it was routine, you would think that they would have known about this much sooner. The maintenance took so much longer than they had originally thought, that the day we were supposed to go to Cabo, they made an announcement that they were canceling that port as well. Out of 3 ports, we only went to one, which was Puerto Vallarta. Everyone on the ship was angry and there was a bad vibe the rest of the time. Then they tried to insult us by offering 50 dollars per cabin, not person, to make up for it. People were so angry that they were signing petitions for refunds and everywhere you went you heard from angry people. They finally agreed to refund 25% of the price of your cruise. This really was not much when yo think about traveling expences and time everyone took of of work to just stay on a ship ond not go to the ports we paid to see. To top it all off the food was horrible and the wait staff was often unfriendly.