August 2016 - Rhapsody of the Seas to Europe - Eastern Mediterranean
We enjoyed this cruise, although our cabin 3108, was located underneath the lounge and every night between 3:15-3:45 AM we would hear banging which would awaken us. The people who cleaned would be moving chairs and other furniture and it was so loud it sounded like they were throwing the chairs across the lounge. I complained at the Help Desk twice and was told they would do something. The night before we disembarked, there was a letter on my bed offering me 25% off on my next Royal Caribbean cruise within a year. Since I don't take a cruise every year, this offer is useless and shows how little Royal Caribbean cares that my daughter and I were awakened every night by the racket going on above us. I inadvertently omitted how wonderful our steward, Ricky, was and what a terrific assistant server, Tetiana, was. She has a great personality, was very efficient, and we had so much fun talking to her.