acer

acer
Purser

Joined: 08/02/2013
1
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1
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1
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acer's Past Cruises

Carnival Legend

June 2013 - Carnival Legend to Europe - Northern Europe

poor service & over price for transfer $340

After we write to customer Carnival care about all the problems, they ignore and respond no reimbursement. We were unhappy with the transfer service to and from the airport to the ship. We waited over two hours for the transfer from the airport to the ship, then at the end of the cruise on the transfer from the ship to the airport we were in danger of missing our flight because the bus driver claimed he was not directed by his agents to stop at terminal 1 despite asking us which terminal we were going to when he stowed our bags. The confusion and delay almost caused us to miss our flight. We want full or partial reimbursement of the $340 transfer cost.

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received a helpful vote on their Carnival Legend cruise review - poor service & over price for transfer $340

reviewed their Europe - Northern Europe cruise on Carnival Legend and gave it 2 stars!

added Jun 21, 2013 cruise on Carnival Legend to their profile.