September 2016 - Freedom of the Seas to Caribbean - Western
Shore Excursion for the Dolphins in Cozumel and the activities on the ship were exceptional. Windjammer huge disappointment from previous cruises. The food in the Windjammer was not of the quality in the pass. Most of the time it was cold and the variety on a daily bases was not there. Activity director was the most energetic Director I have seen on any ship, he is relentless. That man goes from sun up to sun down and always has a smile and never shows exhaustion. The personnel working under him had the same infectious personalities and energy, he really sets an outstanding example on how to keep people entertained and enjoying themselves. Dining staff in the Any Time dining were outstanding. The spa personnel were very helpful and the technicians were very professional and very well trained in their area of expertise.
I was disappointed that the ship really showed its age. RC has a reputation of excellence and I think they have somehow neglected the appearance of the ship. It did not have the WOW factor that I am familiar with for RC. I will travel on RC again on a different vessel and hopefully get back to the standards that I am use to from RC. Even though I was disappointed I still had a good time and will travel on RC again. I visited the casino twice very crowded, loud and smoky. I also played Bingo which I thought was a little on the costly side for only 3 games but the staff make it pleasant and fun to be there.