June 2015 - 7 Night Western Caribbean (Galveston Roundtrip) Cruise on Carnival Freedom
The saying you get what you pay for is definitely true. I had talked a friend into trying Carnival vs. the usual Cruise line they travel with, because of the price. Overall it was a good experience; however, my friend was use to a more elegant experience. There was an issue with one of our excursions and I was less than satisfied with the help received. The front desk customer service area was always busy and the staff was not the most friendly on board. It was great having a Kisok to help with your account so you were actually able to "self help". Spa staff were AMAZING! Cruise director and staff were AWESOME! Hamburgers at Guy's Burgers were fantastic. We were disappointed with the menu in the main dining room and opted for Buffet or room service 3 of the 7 nights, ate Burgers many times, breakfast in the dining room was quite enjoyable, especially Brunch on at Sea days where we indulged and had Steak and eggs. We took advantage of the teatime each day it was offered and enjoyed the experience but don't expect loose leaf tea only tea bags on this cruise with limited selection. Shopping on board the ship was very limited, not much of a selection. Serenity Adult only lounge area was a nice break. You have to be 21 to enter here! The gym was well equipped and comparable to other cruises I've taken. The embarkation process was simple and disembarkation was smooth and I was pleasantly surprised with the ease. I chose to check my luggage and allow the stewards to take it off the ship for me. This process was easy. On past cruises I took my luggage off so as to be in the first group to disembark. I will never again do that, because the process of finding our luggage and getting someone to help us with it was so easy even though we were in group 7, we were off the ship and through customs in just a few moments. Again, you get what you pay for. I mean your on a cruise how bad can it be. BUT...If I am going on a cruise with kids I'll choose Carnival but if it's an adult only trip, probably not.