Wallerc5

Wallerc5
Purser

Joined: 05/07/2014
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Liberty of the Seas

April 2014 - Liberty of the Seas to Caribbean - Western

The dining was excellent the suite was disappointing. I expected better service from Royal.

The first negative experience was waiting outside the terminal for over 1 1/2 hours in the Florida heat before boarding the ship.  Then the suite was disappointing, the drape that hung between the bed and couch was hanging down because the clip was broken.  There was a dirty towel out on the balcony and a used coffee grounds in the coffee pot, I expect this at a cheap motel.  The room steward did not leave us any breakfast menus, I had to ask twice.  We completely ran out of toilet paper. The bed was also not separated into twins as requested.  The dining experience was very good, Charles was very personable. I have cruised several times I would easily say that this was my least favorate cruise. 

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received a helpful vote on their Liberty of the Seas cruise review - The dining was excellent the suite was disappointing. I expected better service from Royal.

received a helpful vote on their Liberty of the Seas cruise review - The dining was excellent the suite was disappointing. I expected better service from Royal.

received a helpful vote on their Liberty of the Seas cruise review - The dining was excellent the suite was disappointing. I expected better service from Royal.

received a helpful vote on their Liberty of the Seas cruise review - The dining was excellent the suite was disappointing. I expected better service from Royal.

reviewed their Caribbean - Western cruise on Liberty of the Seas and gave it 3 stars!

added Apr 26, 2014 cruise on Liberty of the Seas to their profile.