December 2013 - Freedom of the Seas to Caribbean - Eastern
We cruised on this same ship two years ago, and had a wounderful trip. We can see several changes that have been made
since that time. 1. Your gratuitys are placed on the tabs before you cruise. 2. The food in the dining rooms are not as good,
3. Service at breakfast in dining room is at a very poor level. 4. Several of the ships employees are not very nice or helpful.
5. The photo section of the ship are not helpful at all.
6. We miss the coupon books for CAS members which were easier to use and not questioned each time we took our sheets
of perks in to use instead. We were not trusted not to use them over again.!
We understand that the emergencies aboard the ship, four in all, could not be avoided, but we had to miss one port, St Thomas
and could not get off at the alternative port of San Juan, P.R. because of the heavy, flooding rains that day.
We did not get our pictures taken on formal night as we always have in the past, because the captain was not there for the
time frame indicated, and our waiter was so slow serving us that we it took almost two hours to get our orders that night.
We did have some bright spots, our cabin stewart was very good and helpful, the medical staff was also very good and needs
to be mentioned, my wife became ill on the first day at sea and was given excelent carein the emergency room. The ship was
very clean. WE achieved our Diamond status at the end of this cruise.with this cruise, I hope that RCL doesen't change the
rules on us again like they did when we completed the cruise on Oasis of the Seas.