Poor customer service....
This cruise was for my husband and I to celebrate my birthday. It wasn't what we booked or planned on. I booked this cruise through . I DO NOT RECOMMEND USING THEM!!!
First, I booked a king bed. We were given the bed in the picture. It had two twin beds that could not be pushed together to make a king bed due to the pole in the middle of the room.
Second, I was also supposed to have an onboard credit. I did not get it.
Carnival was nice enough to let me use their phone to call CheapCruise. They told me that since I was already on my cruise there was nothing they could do to fix the problems. And I quote, "Any and all changes have to be made at least 21 days before the cruise." SO... if you have a problem while on your trip, too bad! They will do NOTHING to fix the problem!!
The Carnival ship was nice and very clean. The Carnival staff was very friendly. The food was what you would expect from a buffet, not bad but not great. Besides the problems with CheapCruise, it was an ok vacation.
checked in for the roll call for Jun 11, 2019 cruise on Carnival Legend!
added Jun 11, 2019 cruise on Carnival Legend to their profile.
checked in for the roll call for Apr 28, 2018 cruise on Carnival Splendor!
received a helpful vote on their Carnival Elation cruise review - Poor customer service....
added Oct 7, 2006 cruise on Carnival Ecstasy to their profile.
added Oct 18, 2008 cruise on Carnival Spirit to their profile.
added Apr 4, 2015 cruise on Carnival Elation to their profile.
reviewed their Caribbean - Western cruise on Carnival Elation and gave it 2 stars!