VERYunhappy00
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Joined: 07/28/2015
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Carnival Sunshine

July 2015 - Carnival Sunshine to Caribbean - Bahamas

WORST EXPERIENCE_TERRIBLE TERRIBLE TERRIBLE

Day 1…From the second my husband and I stepped foot on the ship we had a bad taste in our mouths. We went straight to the bar to get a cocktail. The bartenders didn’t care if you stood there for 20 minutes waiting on them, which we did until I flagged a lady over. The bar service was like that at every bar for the entire 5 days.

Day 2… Captains dinner. We waited forever and ever to even be acknowledged by a server. They were everything but pleasant to be around. I was almost afraid to ask for something in fear that they would spit in it. My husband had lobster and I ordered prime rib. His was great. My steak looked like a piece of ham. I didn’t dare send it back, so I ate it. I got food poisoning and violently threw up the entire night.

Day 3… Half Moon Cay- Terrible set up.. Well they made 1 person from every stateroom go to another floor and get a numbered ticket. You then went to another floor to wait for your number to be called. Then you got on a boat and were shuttled to the island. Once it was time to leave the island we had to stand on line for well over an hour (In the sun! no shade what so ever) Worst experience hands down!!

Casino- We ended up coming home with a $100.00 casino ship. I called customer service and they advised me to “send the chip back to them via certified mail “so I went to the post office and paid to send it to them. Once it was received they would issue me a check for the $100.00. I followed up today via email and this was the response they gave me:

Hi Stephanie,

Thank you for contacting Global Casino Services!

 Please be advised that once our Casino chips are taken off the chip. They cannot be redeemed. I apologize for the inconvenience!

Brian Buritica

Casino VIP Coordinator

Global Casino Operations

Carnival Corporation & plc

 

 I emailed him back and questioned what happens now and I was ignored and never received a response. So I called them and was told that the chip is not good on any ship/ever again so IF they sent it back to me, it should be considered a souvenir. They offered to give me $ 10 to replace the money I paid to send it to them certified. Bunch of crap

 

Overall-before I write a story….SAVE YOUR HARD EARNED MONEY AND GO ON ANOTHER CRUISE LINE! ANY ON WILL TOP THIS HORRIFIC SHIP…

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VERYunhappy00's Tips

Carnival Sunshine Carnival Sunshine - If you are a drinker, don't plan on good drinks or service, especially if you get the drink package. They are just nasty to you.. If you are an eater, there is plenty of food but be careful, make sure it looks okay first.

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received a helpful vote on their Carnival Sunshine cruise review - WORST EXPERIENCE_TERRIBLE TERRIBLE TERRIBLE

reviewed their Caribbean - Bahamas cruise on Carnival Sunshine and gave it 1 star!

added Jul 5, 2015 cruise on Carnival Sunshine to their profile.

shared a quick tip for Carnival Sunshine"If you are a drinker, don't plan on good drinks or service, especially if you get the drink package. They are just nasty to you.. If you are an eater, there is plenty of food but be careful, make sure it looks okay first. "