Hometown: Hudson
Joined: 07/02/2016
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About Unhappy62416

Our family has cruised a number of times over the years. On Carnival, Royal Carribean, Norwegian.


Unhappy62416's Past Cruises

Norwegian Dawn

June 2016 - Norwegian Dawn to Bermuda

Not happy with Norwegian cruise out of Boston

My husband and I have been on multiple cruises in the past and have never experienced the rudeness of the staff that we did on the Norwegian Dawn this past week.  We paid extra to have the beverage package, but since there were no servers walking around the pool area,  you had to wait at the bar for 20 minutes or more for a drink.  And then when you did get waited on, they acted like you were bothering them.  This was at every bar you went to - not just the pool area.  We only ate dinner in the dining room twice because the service was so slow.  Both times we were there for 2 hours.  We heard at the end of the cruise they were understaffed by over 100 people so you can't really blame the staff for being so stressed out!  Norwegian shouldn't have charged us full price for a cruise that they couldn't adequately staff.  Angry

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commented on a Norwegian Dawn cruise review. - "dawn2121 - no, I'm not a naturally negative person! As I stated I have been on multiple cruises and have NEVER placed a complaint.  But this cruis..." read more

commented on a Norwegian Dawn cruise review. - "I wouldn't have minded waiting so much, I think it was the rudeness that bothered me the most.  One  bartender even mimicked one of the guests af..." read more

commented on a Norwegian Dawn cruise review. - "I totally agree.  we have been on a lot of cruises and I have NEVER complained until now.  I sent Norwegian a message and asked to get some money..." read more

added Jun 24, 2016 cruise on Norwegian Dawn to their profile.

reviewed their Bermuda cruise on Norwegian Dawn and gave it 2 stars!