TravelAngel08
Purser

Hometown: Toronto
Joined: 09/29/2014
4
Cruises
1
Review
2
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About TravelAngel08


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Cruiseline: Royal Caribbean

TravelAngel08's Past Cruises

Celebrity Summit

August 2014 - Celebrity Summit to Bermuda

Did NOT meet expectations!!!

This was supposed to be a Bermuda cruise but we ended up in Port Canaveral and Bahamas instead.  Day 1 it was announced we would sail faster towards Bermuda, Day 2 suddenly we are turning around and no longer going, this was very confusing to say the least.  While changes in itinerary should be expected due to weather conditions, the revised ports of calls such as Port Canaveral and an extra day at sea did NOT meet expectations at all.  In a situation like this where the changes are so significant and far off from expectations, Celebrity should have offered some sort of future cruise credit.  Instead, they refunded the difference in port charges (as expected) and gave $100 on board credit as a 'goodwill gesture'.  In my opinion this is not enough, after writing to Celebrity twice, I have received NO reply whatsoever despite their website saying they will respond in 48 hours.  Hence the fustration and poor customer service continues...I am increasingly disappointed with this cruise line...

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Navigator of the Seas

July 2012 - Navigator of the Seas to Europe - Eastern Mediterranean

Oasis of the Seas

October 2010 - Oasis of the Seas to Caribbean - Western

Brilliance of the Seas

June 2009 - Brilliance of the Seas to Europe - Mediterranean

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received a helpful vote on their Celebrity Summit cruise review - Did NOT meet expectations!!!

received a helpful vote on their Celebrity Summit cruise review - Did NOT meet expectations!!!

added Jun 15, 2009 cruise on Brilliance of the Seas to their profile.

added Oct 30, 2010 cruise on Oasis of the Seas to their profile.

added Jul 8, 2012 cruise on Navigator of the Seas to their profile.

followed a discussion, Celebrity Summit - Did NOT meet expectations!!!, on the cruiseline forum.

commented on a Celebrity Summit cruise review. - "First of all, you are not bursting any bubble and the smart ass comments are not appreciated.  If you had read my review more carefully, "

shared a quick tip for Celebrity Summit"Do not recommend!"

added Aug 24, 2014 cruise on Celebrity Summit to their profile.

reviewed their Bermuda cruise on Celebrity Summit and gave it 2 stars!