Texcess

Texcess
Cruise Director

Hometown: San Antonio, Texas
Joined: 06/18/2014
19
Cruises
6
Reviews
11
Helpful Votes

About Texcess


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Cruise Lines: Carnival Cruise Lines

Destinations: Caribbean - Southern

Ports: Curacao


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Texcess's Upcoming Cruises

Texcess's Past Cruises

Carnival Breeze

November 2017 - 7 Night Eastern Caribbean (Galveston Roundtrip) Cruise on Carnival Breeze

Carnival Freedom

October 2017 - 14 Night Panama Canal Carnival Journeys (Galveston Roundtrip) Cruise on Carnival Freedom

OK

Huge percentage of Platinum & Diamond cruisers. Hard to get preferential treatment that way. Panama Canal was interesting for about 20 minutes. Nothing much to see. Much more fun last time on the ground. Dinner choices were less than spectacular. Two weeks is a long time.

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Carnival Breeze

February 2017 - 7 Night Western Caribbean (Galveston Roundtrip) Cruise on Carnival Breeze

Not what it once was

Just grinning and calling customers by name isn't sufficient to be called great service. Platinum level membership has several "perks" First on & off. Luggage in room quickly. Chocolate strawberries waiting in room. Gift with a logo in the room. Cocktail party. and a few other things representing little investment by Carnival. None of the above items were performed or delivered without prompting. A "head" waiter at dinner who described the ice cream as "sugar free" when told that is raised my sugar level by over 200 points thought it was fodder for joking for the remainder of the week. The room service was spotty at best. Refrigerators are no longer stocked; room service is the source of in-room beverages. Requests made to the room steward are generally deflected by telling the customer who to call. The cocktail party waiters were bordering on surly. The entertainment has bounced back a bit but is still generally a variety of showcases for the staff singers and dancers. Variety is sparse. The "wandering" staff on the Lido deck seems to be noticeably smaller. Almost no beverage service left. In preparation for leaving, the theater was FULL of platinum, First ti the fun, special assistance, and anyone who wandered in people. It diluted the "exclusive" nature of the experience to the level of being a peasant. Upon reaching the baggage there was about a 30 minute wait for the area to be opened. Nice coordination. Although the amenities and service were somewhat lacking, there were several delightful staff members. The young woman, Ericka from Joplin Missouri, who hosted the trivia games, was the epitome of spunk and determined motivation. The young woman from India who assisted at dinner defined friendly. The young man who prepared breakfast omelets made customers feel special and made it look easy. Issuing Sign & Sail cards in various colors denoting  various levels of privilege is meaningless if the staff don't confer appropriate attention. First time and nearly first time cruisers seem compelled to inquire what the colors mean. "Not much" is a mean spirited but accurate response.

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Carnival Magic

September 2015 - 7 Night Eastern Caribbean (Galveston Roundtrip) Cruise on Carnival Magic

Carnival Freedom

February 2015 - 6 Night Western Caribbean (Galveston Roundtrip) Cruise on Carnival Freedom

Carnival Magic

August 2014 - 7 Night Eastern Caribbean (Galveston Roundtrip) Cruise on Carnival Magic

Carnival Magic

November 2013 - 7 Night Western Caribbean (Galveston roundtrip) Cruise on Carnival Magic

Pretty bad

The second week on the same ship was pretty bad. Awful dining room service within sight of the first week's super team. Found our room open & empty one day as it was used as a pass-through to the balconies for cleaning. Cameras, computer, etc in plain view. Also found partial bottles of liquor in the refrigerator. We don't drink from the refrigerator. The liquor showed up on our bill. Complained and they fixed it. Everybody was soeey. "Sorry" always makes me feel better. Not. The level of entertainment both weeks was evidence of major cost-cutting. It was passable but lacked the variety and professional qualities of previous cruises. We will use them again as they are close to us. A quality that we value. They are usually pretty good but seldom exceed that level.

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Carnival Magic

November 2013 - 7 Night Eastern Caribbean (Galveston roundtrip) Cruise on Carnival Magic

Back-to-Back

We took a 7 day Eastern Caribbean cruise on 11/10/13 and stayed onboard the next week, 11/17/13, for a 7 day Western Caribbean cruise the next week. The first week was diverted to the Western Caribbean due to bad weather. A little repetitive but understanable. Good food. Good service. Great dining room service. Room Steward was a bit smothering. He was incapable of anticipation. Generally a good cruise. Always considered Carnival a middle-of-the-road cruise line and this cruise validated that.

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Amsterdam

May 2011 - 14 Night Alaskan Adventurer (Seattle roundtrip) Cruise on Amsterdam

Costa Mediterranea

April 2011 - 11 Night Canary Islands (Savona roundtrip) Cruise on Costa Mediterranea

Celebrity Constellation

March 2011 - 14 Night Exotic Southern Caribbean (Ft. Lauderdale roundtrip) Cruise on Celebrity Constellation

Maasdam

February 2011 - 10 Night Eastern Caribbean (Ft. Lauderdale roundtrip) Cruise on Maasdam

Mariner of the Seas

January 2011 - 7 Night Mexican Riviera (Los Angeles roundtrip) Cruise on Mariner of the Seas

Interesting change of pace

We visited several ports on the Mexican Riviera. All were friendly at that time & showed a different side of Mexico. More dolphins and whales visible than the Caribbean. It was a charter cruise. Made a lot of friends.

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Carnival Ecstasy

October 2010 - 5 Night Western Caribbean (Galveston roundtrip) Cruise on Carnival Ecstasy

Carnival Legend

August 2010 - 7 Night Exotic Western Caribbean (Tampa roundtrip) Cruise on Carnival Legend

Carnival Elation

July 2010 - 7 Night Western Caribbean (Mobile roundtrip) Cruise on Carnival Elation

Carnival Ecstasy

October 2009 - 5 Night Western Caribbean (Galveston roundtrip) Cruise on Carnival Ecstasy

Carnival Conquest

March 2004 - 7 Night Western Caribbean (New Orleans roundtrip) Cruise on Carnival Conquest

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Recent Activity

received a helpful vote on their Carnival Breeze cruise review - Not what it once was

checked in for the roll call for Nov 25, 2018 cruise on Carnival Vista!

added Oct 28, 2017 cruise on Carnival Freedom to their profile.

reviewed their Panama Canal, Central America cruise on Carnival Freedom and gave it 3.1 stars!

checked in for the roll call for Nov 26, 2017 cruise on Carnival Breeze!

checked in for the roll call for Oct 28, 2017 cruise on Carnival Freedom!

received a helpful vote on their Carnival Breeze cruise review - Not what it once was

received a helpful vote on their Carnival Breeze cruise review - Not what it once was

received a helpful vote on their Carnival Breeze cruise review - Not what it once was

shared a quick tip for Carnival Breeze"Until you corner the cruising market you might want to improve your service."