October 2013 - Norwegian Gem to Caribbean - Eastern
The ship is beautiful, the staff is remarkable in servicing the guest. However, I feel that there should be a laundry room for the guest to use. Let's be real; $1.95 to wash a pair of sock's? that is not economical. Especially when they talk about bringing and taking things off the ship. Who knows what's being transported on your clothes.
Also the food should be hotter. In the dining rooms; it's so cold that by the time you can finish your meal, the food is cold.
The ship should give the guest an option to purchase a CD of the activities of the games that the guest paticipated in on the ship.