TAulita

TAulita
Purser

Joined: 07/18/2014
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TAulita's Past Cruises

Norwegian Gem

February 2014 - Norwegian Gem to Caribbean - Eastern

They nickel and dime you

This was our 3rd and last NCL cruise. The staff was not as friendly as in the past, the management was definitely not as accomodating and the excursions were not accurately described. Getting our money back on some excursions and spa treatments was near impossible. After the cruise, we could not even contact NCL. Terrible customer relations. I had to count on DISCOVER CARD to help. They did not even get a response from NCL.  I will never go on an NCL cruise line again.

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TAulita's Tips

Norwegian Gem Norwegian Gem - Use another cruise line, there is plenty of competition.

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shared a quick tip for Norwegian Gem"Use another cruise line, there is plenty of competition."

reviewed their Caribbean - Eastern cruise on Norwegian Gem and gave it 2 stars!

added Feb 26, 2014 cruise on Norwegian Gem to their profile.