Swisscruisers
Purser

Joined: 05/23/2016
1
Cruise
1
Review
1
Helpful Vote

About Swisscruisers



Following

Swisscruisers's Past Cruises

Noordam

March 2016 - Noordam to South Pacific

Excellent itinerary and superb experience

we loved this cruise and enjoyed the many visits to new and interesting places. We even loved the large number of sea days as HAL had the best entertainment and specialty programmes of any of our past cruises. We deeply regretted the lack of communications by the Captain when the ship had a mechanical problem in Napier and the lack of communication and inaccurate communications was both unnecessary and unacceptable. We missed one day in port (which was fully understandable) but we missed two important stops on our itinerary which was unacceptable! We had planned on meeting friends in Auckland who had offered to drive us to their summer place in Bay of Islands to rejoin the ship--- a two year plan that was abandoned by the Captain--- as we missed both stops! The financial payment by HAL was insufficient to say the very least compared to the loss of two very important stops which were abandoned. Despite this incident, we thoroughly enjoyed the cruise and we continue to recommend HAL to our friends. We would also note that HAL, like all commercial enterprises today, have significantly increased the work of its excellent Indonesian and Philippine crews--- it seems our teams had more rooms to clean and more tables to serve than in the past! This did not reduce the quality of service....it was just evident that the crew was often overloaded with work! 

 

Read Full Review »

Swisscruisers's Tips

Waitangi, Bay Of Islands, New Zealand - Captain skipped this stop.mhe said it was not possible to get there in time.....but on TV screen it appeared we passed it at 5:00 in the morning we were supposed to stop there!
Noordam Noordam - The Noordam is an excellent ship and its size Is "just right". We regret the excessive efforts to market, market market its customers ....jewelry, art work, souvenirs! But the crew is absolutely superb and makes cruising ideal. Note, however, the reservations we had about the Captain.

Badges (Learn More)


Points (View Leaderboard)

0
This Week
30
Total

Recent Activity

received a helpful vote on their Noordam cruise review - Excellent itinerary and superb experience

reviewed their South Pacific cruise on Noordam and gave it 4 stars!

added Mar 25, 2016 cruise on Noordam to their profile.

shared a quick tip for Noordam"The Noordam is an excellent ship and its size Is "just right". We regret the excessive efforts to market, market market its customers ....jewelry, art work, souvenirs! But the crew is absolutely superb and makes cruising ideal. Note, however, the reservations we had about the Captain."