Susanscrusin

Well, all I can say is it's not a Disney Cruise..There's no friendliness of the staff, everyone seems hurried.  The solarium bar tenders seemed agitated and annoyed.  The shows are great if you can get to see any of them.  The Comedy show held 100 people on a ship that carries 6000+ so it was sold out as well as game nite, the marriage game, the karaoke didn't have chairs even though there were 8 empty tables.  You think an employee in charge of On Air would have called for more chairs...tacky!  I was able to see cats on the last day at 2:30 which was fantastic but they sold popcorn at $2.50...really ..how much does popcorn cost especially when they're buying in bulk.  Tacky!   The food was nothing to write home about. Embarkation from ports was disorganized.  The BBQ at Labadee shut down at 1:30  and you had to buy water!  They charge for soda so you had to buy the drink package...again how much does syrup cost...Tacky!  The staff members are not trained to  say good morning or to greet you in anyway with the exception of the houseman Mel.  Our first two nights of dining the waiter was not friendly and didn't ask if we would like coffee...Tacky!  No staff member smiles..not in the shops,  bar, guest services or any other venue.  I shopped in the stores and I might as wel been in Target...swipe your card and sign, no thank you for your purchase Ms Smith or how are you enjoying your cruise.  I'm from NY and thats what it felt like walking around that ship.  I've work for 2 major 4 star properties in Manhattan and you can believe every guest a staff member comes in contact is greeted with some kind of salutation and a smile.  Again it's probably not a bad cruise to some people but if you've every cruised with Disney you will definitely feel and see the difference  and by the way soda is free.  Such a shame too because it's a beautiful ship but what's a pretty face without a personality.