Susan2

I would like to take this opportunity to offer feedback on a (Norwegian Cruise Line) NCL vacation from, which my husband and I just returned. We consider ourselves experience "cruisers". This vacation was our 10th cruise. We have cruise on a variety of cruise lines i.e. 3 on Carnival, 2 on Princess and 4 on Celebrity. We have a level of expectation for quality and service based upon our past experiences. ( This is why we love to cruise.) Because my husband and I were vacationing alone, we decided to try the less formal type of experience that NCL so highly advertises. Unfortunately the NCL "free-style" cruising translated to "NO STYLE" cruising. We gave up all the personalized pampering and service that you automatically receive on all the other cruise lines. The food selection and quality in the main dining rooms was inferior and tasteless. If you wanted anything approaching quality food, you were forced to pay a cover-charge of $15 to $25 per person for the "Specialty" restaurants. (Is this NCL's way of increasing their profits?) Cabin service was totally lacking also. We repeatedly had to call reception for service. Unfortunately our experience with NCL was disappointing, to say the least, and will NEVER be repeated. NCL's marketing for "free-style" is deceiving and definitely not what is advertised.