A very relaxed atmosphere and very helpful and discreet staff. The suites are lovely and the Neptune lounge is a very nice feature.
If I had an observation it would be that the Pinnacle grill; although it has excellent food and atmosphere;after several cruises on Holland America the menu in the grill has stayed the same and has become rather boring.
SteveM10 added Nov 25, 2006 cruise on Oosterdam to their profile.
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