June 2015 - 7 Night Alaska Inside Passage With Tracy Arm Fjord (Seattle Roundtrip) Cruise on Ruby Princess
Great Alaskan Experience, Customer Service not so much
Overall, I enjoyed my cruise on Ruby Princess. I met a lot of nice people. The female staff were rude and less than accommodating. The spa clerk never looked up from her computer when I asked about services. She told me to read the brochure. However, other people were given the utmost attention. A sales representative never acknowledge my mother, but was attentive to others. Then she reached over my mother so rudely causing my mother to not look at the items she was going to purchase. All of the male staff were beyond friendly and treated us with the service we expected.