December 2014 - Freedom of the Seas to Caribbean - Western
The ship was sailing very slow. Passengers were kept from knowing the fact that the ship had some issues with propeller at the booking. To the worst, the Capitan made decision NOT to stop at Cozumel as originally scheduled, regardless of huge opposition from thousands of passengers. Instead of air-lifting a 10-month old baby to hospital, the Capitan took all 3634 passengers back after two hours sailing. We were very sorry for not being able to visit Cozumel, a coastal city of our dream. We were not compensated at all, and of course, we'll never cruise this ship again.