November 2015 - Navigator of the Seas to Caribbean - Western
My family and I have been on cruises before and overall we had a good time. Some things could have been better as far as more exciting entertainment. Our dining wait staff (Chalton in particular) were excellent, professional and we could tell that they really enjoyed their jobs. A couple of other things that should have been more organized was getting off the ship at Grand Cayman Islands. We didn't get off the ship until about 1pm and had to return to the ship by 4:15pm (that was the last departing tender). No one stated that we needed tickets to get off the ship and because we didn't have tickets, we had to wait. That was very disappointing. Also, my mom was not happy with her room because there was to be a pull out sofa not a bunk from the ceiling. When she called guest services, the staff (Oscar) told her "You get what you pay for". What we paid for was not to have some jerk talk to my mom in that manner and what we paid for was expensive. But, my family enjoyed our time together over the Thanksgiving 2015 holiday. We had fun, laughs and more laughs. Oh yeah, shout outs to Ron from Jamaica (Bar staff)! He really made our trip fun. And shout out to Dwayne (room attendant). He was great! I would take another cruise on Navigator of the Seas, it was a great ship and really clean. Just need to be a little bit more organized when tendering to ports.