SHAME
Purser

Joined: 12/28/2015
1
Cruise
1
Review
2
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About SHAME



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SHAME's Past Cruises

Norwegian Getaway

December 2015 - Norwegian Getaway to Caribbean - Western

Poor Service / Onboard Credit Scam

I am a platinum member of Norwegian  The service and treatment we received from from your concierge personnel ( Virginia Brothertan) was terribly disappointing.  She's rude impatient, and spoke to us in a very condescending manner. She shouldn't be dealing with your clients.  

Last but not least.  We never received our $100.00 on board credit.  Additionally we were charged an additional $50. for our ship to airport transfer which were already PREPAID!! It's a SHAME!!  This was reported to BJ's customer service when we returned but we haven't heard from BJ's customer service since 12/21.  POOR SERVICE BY BJ's

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SHAME's Tips

Norwegian Getaway Norwegian Getaway - Suzanne ( waitress @ Cagney's) were quite pleasant and went above and beyond to attend to us.  

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received a helpful vote on their Norwegian Getaway cruise review - Poor Service / Onboard Credit Scam

received a helpful vote on their Norwegian Getaway cruise review - Poor Service / Onboard Credit Scam

shared a quick tip for Norwegian Getaway"Suzanne ( waitress @ Cagney's) were quite pleasant and went above and beyond to attend to us.  "

reviewed their Caribbean - Western cruise on Norwegian Getaway and gave it 2 stars!

added Dec 13, 2015 cruise on Norwegian Getaway to their profile.