I loved the land portion of my trip but the ship cruise was very disappointing.The crew was not that friendly or helpful.This was my retirement cruise which I saved up for and having spent so much money,I was extremely disappointed in the cruise. Holland reps who helped me plan my trip were "REALLY" great! The people on the land portion were above and beyond what I exspected...very friendly,very informative and genuinely wanted us to enjoy the trip of a lifetime.The ship ship disappointed us,in every way!! From the entertainment,the limited dining,but most of all the crew and staff did not make me feel special like I feel on Royal Caribbean cruises! My room steward was the exeception...he always greeted us pleasantly and used our names.
added Jun 12, 2017 cruise on Empress of the Seas to their profile.
reviewed their Caribbean - Western cruise on Empress of the Seas and gave it 4 stars!
reviewed their Alaska - Gulf of Alaska cruise on Oosterdam and gave it 2 stars!
added May 18, 2014 cruise on Oosterdam to their profile.
shared a quick tip for Oosterdam"I would never go on this ship again and I'm not sure I will try Holland America again."